For troubleshooting purposes, ATX Technical Support may require remote access to your device. If remote access is not available (the preferred method of Public IP) then taking part in a TeamViewer session is a simple way to share your computer screen. A TeamViewer session uses a web-based application that does not install software on your computer. The session can be disconnected by you at any time.
Please use the link below to run a TeamViewer session. Please also have your ID and password ready to share with our Technical Support Team Member.
Click here to run a TeamViewer session with ATX.